Shipping policy
Shipping Policy
Thank you for choosing Especially Kelly! This Shipping Policy outlines important information about the shipping and delivery of products purchased from Especially Kelly ("we", "our", or "us"). By placing an order on our website, you agree to be bound by this Shipping Policy.
Processing Time
We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-3 business days, excluding weekends and holidays. However, processing times may vary during peak seasons or promotional periods.
Shipping Methods
We offer various shipping methods to accommodate your needs:
- Standard Shipping: Delivery within 7-10 business days.
- Expedited Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 1-3 business days.
Shipping costs and delivery times may vary depending on your location, selected shipping method, and the total weight of your order. You can view the available shipping options and estimated delivery times during the checkout process.
Shipping Rates
Shipping rates are calculated based on the shipping method selected, the destination address, and the total weight of your order. Shipping costs will be displayed at checkout before you complete your purchase. We offer free standard shipping on orders over [X] dollars (excluding taxes and discounts) within the continental United States.
International Shipping
We currently ship to select countries outside the United States. International shipping rates and delivery times may vary depending on the destination country and customs regulations. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can also track your order by logging into your Especially Kelly account and viewing your order history.
Delivery
We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. However, we do not guarantee delivery times, as shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier delays.
Delivery Address
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for lost or delayed shipments due to incorrect or incomplete address information provided by the customer. If you need to update your shipping address after placing an order, please contact us as soon as possible.
Contact Us
If you have any questions or concerns about our Shipping Policy or the delivery of your order, please contact us at especiallykelly@gmail.com. We are here to assist you and ensure a positive shopping experience with Especially Kelly.